Privacy & Trust

Understand how FIVESOM protects private data and what users should do to keep orders safe.

What stays private?

Private account details, identity documents, payment records, order attachments and internal verification decisions are never part of public profiles or gig pages.

How users keep trust high

Use real portfolio work and honest profile information.
Never ask for off-platform payment or private contact details to bypass FIVESOM.
Report fake accounts, stolen work, abusive messages or suspicious payment behaviour.
Use disputes only for genuine order problems and provide clear evidence.

What happens next?

Reports and disputes are reviewed by the FIVESOM team. Accounts that break marketplace rules can receive warnings, restrictions or removal.